Free shipping now applies to U.S. customers for standard delivery on items subtotaling at least $49. For Canadian customers, free shipping applies on products subtotaling $75 or more. Shipping fees on products below the respective minimums are $5.95 in the continental U.S. and $12.95 in Alaska, Hawaii and Canada. Furthermore, free shipping applies to all items that require more than five delivery days.
Fab claims that 95 percent of its products qualify for free shipping, while the remaining five percent may be subject to handling fees due to bulk or fragility. Items headed to Canada are subject to an international surcharge.
Within 30 days of delivery, free returns are now offered through the “My Orders” page on Fab. Refunds in the original payment form are made after the arrival and inspection of returned merchandise.
Fab is even offering price-matching on identical items sold at other sites. When a customer finds a better price at a competing site within the first 14 days of purchase, Fab will offer a no-questions-asked refund of the price difference.